You can contact us via email [email protected] and we will resolve your issue asap.Your satisfaction is important to us, Michael, and we will do our best to improve a current system.

Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

A long-time player from Poland was unable to withdraw his funds from NineCasino due to incomplete KYC verification. Despite having sent the required documents and contacted them via email and chat, the player had not received any feedback or help from the casino for two weeks. We had contacted the casino and they apologized for the delay and confirmed that the player's documents had been accepted.

The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.

The player from Italy is experiencing difficulties withdrawing his funds because the transaction to the preferred payment method has been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?

The player from Portugal had had issues withdrawing €151.01 from Ninecasino, both via Skrill and a bank transfer. Despite several interactions with сайт customer service and having provided the required information, the withdrawal issue had remained unresolved.

The player from Germany had won €13,000 and encountered issues with the payout. Despite her account having been verified, the casino did not transfer the winnings and did not respond to her emails.

Может ли БК порезать ставки? Да, если заподозрит вас в нечестной игре.

Judging by the responses we have received, we consider the customer support of PinoCasino to be good.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation.

The player from Finland has deposited money into casino account but the funds seem to be lost. The player from Finland has deposited money into casino account but the funds seem to be lost.

The player confirmed that the casino had eventually paid out her winnings. However, she had expressed dissatisfaction with the casino's failure to adhere to their stated timelines. We marked the complaint as resolved.

A player from the United Kingdom is having issues with a delayed withdrawal. An amount of £150 was requested 10 working days ago. Despite the casino's claim of having processed the payment, the player hasn't received the funds yet.